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When Time Counts Count on ………..Express Courier
Text Box: Iberia Bank praised the Louisiana team for getting the cash letters into the Federal Reserve on time. The customer states “ I just wanted to let you know how much we appreciate the promptness and friendly attitude of your courier.” Express Courier independent contractors work hard to meet or exceed our customers’ expectations every day. Comments like this are received either verbally or in writing every day. Quality service is always expected, but the key part is executing. GREAT JOB!! Text Box: AmSouth Bank recently recognized Express Courier as a superior service provider. This recognition was achieved thru the teamwork and diligence of the ECI staff and the 50 independent contractors who service the account. AmSouth Bank uses over 400 different vendors to assist them in servicing their customers. Express Courier was one of only eighteen of AmSouth’s vendors to achieve this recognition and the only transportation provider in this recognition group. WELL DONE!!!! Text Box: Lab One/Quest recognized Knoxville based independent contractor, Dwight Crosswhite, for his exceptional service. According to Dawn, an associate with Trinity Medical Associates, Dwight is extremely polite, punctual, and thorough. It is a pleasure to have him service our account. Thanks Dwight for your hard work and dedication. Keep up the good work!

                            Now That’s Service!!!
Text Box: Being a courier is one of the few occupations that can have an immediate impact on others. Regardless of whether you are transporting proof work for a bank, lab specimens, or pharmaceuticals, society has become dependent upon the courier to make it happen! Pride and professionalism teamed up with quality service goes a long way towards meeting the customer’s needs and maintaining a healthy business relationship. We appreciate customers who take time to let us know about their successful partnership with Express Courier; however, we also realize that the few who decide to write us represent less than one percent of all of our customers. The fact that many chose not to write about their various successes is a direct reflection upon you, the independent contractor. Customers recognize ECI independent contractors as a group of quality individuals who strive to deliver premium service. In short, we have “spoiled our customers” with our service! Thanks to everyone for their efforts!